64%
Improvement in internal food safety audit scores within 11 months
97%
Record-breaking average audit score, surpassing company benchmark of 95% or better
Enhanced preparedness
Standardized training significantly improved employee readiness for third-party audits
Challenge
Apollo Burger, a rapidly growing fast-food franchise in Utah, faced inconsistencies in maintaining brand-standard food safety practices. With 14 locations spread across the Wasatch Front, internal audit scores varied widely, averaging 92% in 2023, below their targeted benchmark of 95%. Even though the company already had exceptional food safety practices, they lacked a standardized method to effectively identify and address food safety weaknesses across their locations.
Solution
Apollo Burger partnered with Respro Food Safety to implement a comprehensive, custom quality assurance (QA) program, strategically designed to tackle their specific food safety challenges:
- Monthly custom assessments: Regular on-site evaluations pinpointing operational strengths and weaknesses.
- Respro Safety Audits mobile app: A user-friendly self-auditing tool mirroring Respro’s official audits, enabling Apollo Burger locations to maintain ongoing internal oversight and control.
- Standardized training and procedures: Tailored food safety training programs and standardized operating procedures rolled out companywide, ensuring consistency and preparedness across all locations.
Results
The implementation of Respro’s robust food safety solutions yielded transformative results. After launching the Respro Safety Audits mobile app in January 2024, Apollo Burger initially saw audit scores peak at 91% in March. However, by systematically addressing identified issues using detailed insights provided by Respro, Apollo Burger rapidly reversed this trend.
By June 2024, their average audit score companywide dropped below the critical benchmark of 95% and continued to improve steadily month-over-month. By November 2024, Apollo Burger achieved a record-low audit average score of just 97%—representing a 64% improvement from the previous year.
Today, Apollo Burger continues to leverage Respro’s detailed analytics to consistently identify improvement opportunities, implement corrective actions, and maintain an exceptionally high standard of food safety across all locations. With Respro Food Safety’s support, Apollo Burger has set a new standard for their brand in operational excellence and food safety assurance.
Client Testimonial
“Respro’s ability to simplify complex food safety concepts ensures that our teams are not only well-informed but empowered to implement best practices, making Respro a unique and invaluable partner in our restaurants. They have consistently demonstrated a detail-oriented approach and are committed to helping us maintain the highest standards of safety and quality.”
— Michael Ziouras, President, Apollo Burgers
