"Sorry, we're closed"—These 3 words are possibly the worst a manager can hear from a health inspector. There are very specific events that can lead to an imminent health hazard closure. It could be an interruption in service in one facility or a large-scale emergency that could lead to all facilities closing down. It's important to understand what could lead to a closure and how to develop plans to avoid it. 2009 FDA Food Code Imminent health hazard means a significant threat or danger to health that is considered to exist when there is evidence sufficient to show that a product, practice, circumstances or event creates a situation that requires immediate correction or cessation of … [Read more...]
Total Recall: Hold Suppliers Accountable for Their Outbreaks
Foodborne illness outbreaks in restaurants often have many casualties. The customers and restaurants assume the consequences. Paying hefty settlements to victims and the loss of reputation can cripple an organization while the supplier remains untouched. Even restaurants with the best food safety practices can't escape an outbreak, which is why we see outbreaks associated with restaurants almost every day. Jimmy John's keeps getting ripped apart for serving contaminated sprouts, but should we be blaming them for sourcing sprouts that were contaminated from their supplier? Maybe so, but when suppliers ship out product that is contaminated and it leads to an outbreak, they often find ways … [Read more...]
Stay on Top of Food Safety with Health Inspection Checklists
A health inspection can be a very frustrating experience in a restaurant. Someone you don't know is telling you what is wrong with your business. Oftentimes, things are pointed out that you had no idea were problems. If you had known it was a problem, then it would have already been addressed, but it took a health inspector to point it out. These inspections would go much easier if a process was in place to identify these problem areas. This process can be developed by doing your own health inspection. In-house inspections can be very beneficial to not only find and correct problems before the health inspector finds them, but it will also greatly improve the food safety program of the … [Read more...]
Bloomberg’s Alphabet Soup: Is NYC’s Letter Grading System Any Good?
This week, Mayor Michael Bloomberg released a report on the successes of New York City's restaurant grading system. The mayor attributes the reduction in Salmonella illnesses and a 9.2% increase in restaurant revenue to the letter grading system. NYC isn't the only place posting inspection results where the public can easily find them. Health departments all across the country are trying to develop new, innovative, and cutting-edge ways to disclose inspection results. Many health districts simply post inspections online and let the public access the information and decide for themselves. What becomes more difficult is when health districts decide to add grading and ranking to the mix. By … [Read more...]
Cruisin’ for a Bruisin’: Norovirus Rules the High Seas
I've never been on a cruise, but my mother loves them. The idea of living in a confined space with 3,000 other shipmates for an extended period of time scares me. So when I see stories about the recent tragedies with the Costa Concordia and Costa Allegra, my fears seem justified. These tragedies, however, overshadow another problem that the cruise industry deals with every day—Norovirus. This stowaway has been wreaking havoc on cruises for decades. The CDC estimates there are 20 million cases of Norovirus every year resulting in 70,000 hospitalizations and 800 deaths. The symptoms are vomiting, diarrhea, nausea, and stomach cramping. Most people will be sick for only a couple of days, but … [Read more...]
Anatomy of a Foodborne Illness Complaint, Part 4: Outbreak
It's unsettling to think that food served from a restaurant can lead to hundreds of people getting ill and possibly dying, but it happens more often then we would like to admit. It can be the result of untrained or sick employees, serving contaminated products or an overall lack of respect for food safety. A restaurant's involvement in an outbreak can be devastating. It often starts with 1 or 2 phone calls from sick customers. This doesn't seem too alarming since complaints occasionally come from customers, but nothing ever resulted in a confirmed foodborne illness. However, in an outbreak, there could be more calls coming into the health department at the same time. The health department … [Read more...]
Sproutrage 2012: Do Raw Sprouts Belong on the Menu?
The recent and prolific sprout outbreaks that have plagued Jimmy John’s customers have certainly caused a stir in the restaurant community. Should sprouts remain on the menu? Jimmy John’s, Jason’s Deli and Erbert & Gerbert’s Sandwich Shop apparently all pulled raw sprouts off the menu because of these recent outbreaks. Wal-Mart made the decision in 2010 not to carry them. Should all food establishments follow their lead? Sprouts and Foodborne Illness Sprouts have a long and rich history with foodborne illness (http://bites.ksu.edu/sprouts-associated-outbreaks). Racking up 55 outbreaks in 14 years, sickening 15,000 and killing dozens makes them quite formidable. However, there are … [Read more...]
Dennis Keith has been working as a restaurant and food safety professional for more than 20 years.